Porter Part Time

We are looking for two part-time Porters who will create a welcoming environment for everyone who comes into our hotel. You will be based at our Concierge desk on the ground floor and will be the first person guests and visitors engage with. Our guests will look for your assistance with their luggage, questions about the hotel and information about the conference precinct and Melbourne in general.

If you have a friendly, professional and approachable personality and you are physically fit, we would love to hear from you. Offering the award rate of $27.08 per hour plus applicable penalty rates, this role offers a great development opportunity to grow your skills and confidence in a busy hotel in the heart of Melbourne's conferencing precinct and to be a part of the global Accor community.

Your responsibilities will include:

• Be present at the Concierge desk or in the lobby to be ready to assist guests, colleagues and visitors 
• Provide knowledgeable and friendly service to guests, visitors, contractors and colleagues
• Ensure collection and delivery of guest luggage in an efficient and timely manner
• Assist guests with any enquiries or concerns
• Provide accurate information about hotel facilities and Melbourne attractions
• Communicate with other departments to ensure relevant information is communicated
• Assist in maintaining a safe and secure environment for guests