Oversee daily room assignments and blocking for arriving guests, VIPs, and loyalty members.
Monitor room availability and work with the revenue and front office teams to optimize occupancy and handle upgrades.
Collaborate with housekeeping to track room status and prioritize cleaning schedules for timely check-ins.
Fulfill special requests regarding bed types, connecting rooms, and amenities while resolving any room-related issues.
Assist with check-ins, check-outs, and guest communication during peak operational hours.

Room Controller