Oversee the maintenance, repair, and operation of all hotel and residential building systems, including HVAC, plumbing, electrical, elevators, fire safety systems, and building automation systems.
Ensure the property meets all safety, health, and environmental standards.
Plan and execute preventive maintenance programs to minimize downtime and reduce the risk of equipment failure.
Lead, train, and mentor a team of engineers and maintenance staff, ensuring high standards of performance, professionalism, and customer service.
Create staff schedules and assign tasks to optimize operational efficiency.
Conduct performance evaluations, provide feedback, and ensure continuous professional development.
Budget and Resource Management:
Develop and manage the engineering department's annual budget, ensuring cost-effective operations and staying within budgetary constraints.
Monitor energy usage, implement energy-saving initiatives, and ensure sustainability practices are in place.
Approve and track expenditures for equipment, materials, and repairs.
Ensure that all engineering work does not interfere with the guest or resident experience, maintaining a balance between operational efficiency and comfort.
Respond promptly to guest and resident complaints or service requests related to engineering matters.
Coordinate with other hotel departments to resolve issues in a timely manner.
Ensure compliance with all local, state, and federal regulations related to building maintenance, safety, and health codes.
Conduct regular safety audits and inspections to identify and rectify hazards.
Develop and implement emergency response plans and procedures for the engineering department.
Lead and manage major renovation projects, repairs, and new installations to ensure they are completed on time and within budget.
Collaborate with external contractors and vendors for specialized projects and services.
Manage all engineering documentation, including contracts, service records, and inspection reports.
Stay updated on the latest industry trends and technology advancements to improve facility operations and enhance guest experiences.
Implement best practices for maintenance and sustainability to improve the hotel's overall operational efficiency.