Building trusted markets — powered by our people
At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.
We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.
To support strong partnership and team connection, this role follows a four day in office work model.
Location Overview
Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees
The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.
Role Overview
This role sits within Cboe’s Trade Desk organization with a strong slant toward listings and corporate actions. The role will serve as a primary point of contact for issuers, custodians, Lead Market Makers (LMMs), and other market participants on corporate actions (ticker and CUSIP changes, fund rebranding, stock splits) and new listings, while also handling day-to-day Trade Desk support tied to those listed symbols — fielding trade and auction-related questions, resolving order issues, and supporting new listing launches. This blend builds deep listings and corporate actions expertise while keeping the role fully embedded in core Trade Desk operations.
Key Responsibilities
Coordinate and communicate issuer corporate actions to market participants, ensuring timely and accurate dissemination of information related to ticker changes, CUSIP changes, fund rebranding, reverse/forward splits, and other corporate events.
Provide first-level customer support to issuers and Lead Market Makers (LMMs) related to their listings and any trade- or auction-related scenarios, escalating and resolving issues as needed.
Monitor daily distribution processes to ensure the timely and accurate processing of all records, reports, and distribution bulletins.
Manage the equity listings process, including ISRA symbol reservations, notifications, and active monitoring of IPO and new issue auctions.
Assist issuers and custodians with setting up and maintaining account access to the Cboe Issuer Portal and manage all related changes.
Oversee the tickets required to begin trading new symbols on the Exchange, for both new Cboe-listed symbols and transferred symbols.
Execute the daily back-end data report that feeds the Symbol Reservation Tool, ensuring accurate and timely data delivery.
Utilize Cboe proprietary tools, including AI to research issuer, listing, and trading data in support of customer and business team requests.
Collaborate and communicate with cross-functional teams — particularly the Listings sales team and Cboe technology teams — on corporate action, listing, and trading changes.
Liaise with business associates, customers, and software engineers to define, test, and roll out new features affecting listings and corporate actions systems.
Update internal technical and operations procedures within the company’s Confluence space; draft technical notices related to listings and corporate action events.
Participate in on-call and weekend testing rotations as needed, including support for new listing launches and auction events.
Requirements
3+ years of experience in the securities/trading industry.
Working knowledge of U.S. equities markets and corporate actions processes.
Exceptional written, analytical, and customer service skills.
High level of organization and attention to detail.
Strong written and verbal communication skills.
Proficient in the MS Office Suite, including Excel.
Ability to work independently and manage competing priorities under deadline pressure.
Preferred Qualifications
Bachelor’s degree in Business, Financial Services, Communications, or a related discipline.
Prior experience with corporate actions, listings, or exchange operations.
Experience in a regulatory, compliance, and/or legal environment.
Familiarity with AI LLMs, Confluence, and/or JIRA.
Benefits and Perks of working for Cboe Global Markets
We value the total wellbeing of our people – including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a givenat any organization. Still, you should know we offer:
Fair and competitive salary and incentive compensation packages with an upside for overachievement
Generous paid time off, including vacation, personal days, sick days and annual community service days
Health, dental and vision benefits, including access to telemedicine and mental health services
2:1 401(k) match, up to 8% match immediately upon hire
Discounted Employee Stock Purchase Plan
Tax Savings Accounts for health, dependent and transportation
Employee referral bonus program
Volunteer opportunities to help you give back to your communities
Some of our associates’ favorite benefits and perks include:
Complimentary lunch, snacks and coffee in any Cboe office
Paid Tuition assistance and education opportunities
Generous charitable giving company match
Paid parental leave and fertility benefits
On-site gyms and discounts to other fitness centers
More About CboeGlobal Markets
We’re reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We’re investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed.
We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We’re an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.
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