AECOM is actively seeking an experienced, creative, highly talented Traffic Monitoring Operations Center (TOC) Floor Manager for immediate employment in Chesterfield, VA. This position will be a direct report to the Regional Operations Manager with direct communications with staff throughout their area of responsibility and upper-level management.
The responsibilities of this position include, but are not limited to:
- Scheduling and oversight of regional TOC floor staff initial and recurrent training program
- Participate in the review of resumes, interviews, and recommend for hire/advancement opportunities
- Review and participate in the development of TOC manual, technical memos, and training materials
- Oversight of the regional TOC Floor Operations training program and staff audits
- Coordination and leadership of regional TOC floor staff
- Responsible for daily TOC operations efficiency and effectiveness in providing regional traffic management, traveler information, incident management, traffic signal operations, and active vehicle detection systems
- Participation in routine performance assessments and floor staff audits
- Oversight of the control room’s equipment status and system reporting maintenance needs