THE ROLE
This leadership role is responsible for Adhering and training security to ensure the safety and security of guests, employees, clients, and the facility while delivering a best-in-class guest experience.
The ideal candidate will bring strong leadership, operational planning, emergency response coordination, and event security management experience within a public assembly venue, convention center, arena, stadium, or similar live entertainment environment.
Essential Duties & Responsibilities
Include but are not limited to:
- Supervises and assigns security shift staff.
- Conducts shift briefings with staff providing necessary information.
- Reviews department checklist and accounts for all equipment.
- Print and review Event resumes with team.
- Notifies supervisor of necessary employee corrections.
- Secures property.
- Locks and unlocks facility doors as needed for events and staff
- Conducts routine property walks.
- Responds to emergency situations.
- Handles Incident reports & Property damage reports
- Interacts with the public and all levels of management and fellow employees.
- Secures the safety of all individuals on the premises.
- Appropriately deals with "unruly" people.
- Works independently and judges and assesses situations for immediate response.
- Ensures security camera systems are properly functioning, i.e., recording and storing data.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, training, coaching, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, resolving problems, and fostering a positive and collaborative work environment
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Must possess current working knowledge of operational characteristics, services and activities of public facility security and safety programs; crowd management and control techniques; principles of municipal budget preparation and control; pertinent Federal, State, and local laws, codes, and regulations
- Five (5) years of an increasingly responsible leadership role in the development and management of a security operation in a public facility, convention center or arena
- Bachelor’s degree in Criminal Justice, Business, or related field preferred, and three years related experience and/or training or the equivalent combination and experience with developing and leading a security operation in a major venue
- Ability to discern security threats based on information received from law enforcement agencies
- Prior management experience, including the ability to direct, train, motivate and evaluate security staff
- Must be able to provide clear and effective direction to staff in emergency response situations
- Prior experience with Union-represented personnel preferred
- Prior experience with negotiating collective bargaining agreements preferred
- Must be proficient in Microsoft Excel, Word, and Outlook, as well as experienced and knowledgeable about the security related IOT
- Must be willing and able to work nights, weekends, and holidays
Skills and Abilities
- Experience as a security professional knowledgeable in security procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
- Operate a portable radio and standard office equipment including copier and fax machine
- Organize and prioritize work to meet deadlines
- Maintain an effective working relationship with clients, employees, guests, and others
- Be licensed and insured to operate a motor vehicle in the United States
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
While performing the duties of this job, the employee is required to walk extensively, occasionally required to kneel, climb to high walkways or balance. This position requires work inside and outside of the building and some exposure to adverse conditions.
Compensation
Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location:
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.