JOB OVERVIEW
The Credit Manager is responsible for overseeing the organization’s credit operations, ensuring effective credit control, timely collection of outstanding payments, and minimizing financial risk. The role involves evaluating customer creditworthiness, monitoring accounts receivable, maintaining strong client relationships, and ensuring compliance with company credit policies and financial procedures. The Credit Manager also supports cash flow management, prepares credit reports, and works closely with finance and sales teams to improve collection efficiency and maintain healthy financial performance.
DUTIES AND RESPONSIBILITIES
Oversee daily credit control and accounts receivable operations
Evaluate customer credit applications and assess creditworthiness
Approve or recommend credit limits based on financial analysis
Monitor outstanding balances and ensure timely collections
Follow up on overdue accounts and resolve payment issues
Prepare aging reports, credit reports, and collection summaries
Maintain accurate customer credit records and documentation
Minimize bad debts and reduce financial risk to the organization
Ensure compliance with company credit policies and procedures
Coordinate with sales, finance, and customer service teams regarding account issues
Negotiate payment plans and settlement arrangements when necessary
Reconcile customer accounts and investigate discrepancies
Support month-end closing and financial reporting activities
Monitor cash flow related to receivables and collections
Conduct regular reviews of customer accounts and credit limits
Assist with audits and ensure proper internal controls are maintained
Train and supervise credit and collection staff when applicable
Build and maintain strong relationships with customers and stakeholders