JOB OVERVIEW
The Accounts Receivable role is responsible for managing incoming payments, maintaining accurate customer accounts, and ensuring timely collection of outstanding invoices. The position involves issuing invoices, tracking payments, reconciling accounts, and following up on overdue balances to support healthy cash flow. It also includes maintaining financial records, resolving billing discrepancies, and coordinating with clients and internal departments to ensure accurate and efficient receivables management.
DUTIES AND RESPONSIBILITIES
Issue and process customer invoices accurately and on time
Record and post incoming payments to customer accounts
Monitor outstanding balances and ensure timely collections
Follow up on overdue accounts through calls and emails
Maintain accurate and up-to-date customer account records
Reconcile customer accounts and resolve billing discrepancies
Prepare accounts receivable aging reports
Support cash flow management by tracking receivables
Coordinate with sales and customer service teams regarding billing issues
Ensure compliance with company credit and billing policies
Investigate and resolve payment discrepancies and disputes
Assist in month-end closing and financial reporting processes
Maintain proper documentation for all transactions and invoices
Process credit notes, refunds, and adjustments when required
Communicate with clients to ensure clarity of billing and payment terms
Support audits by providing necessary receivables documentation
Maintain confidentiality and accuracy in financial records