Credit Supervisor ( Saudi Talent )

Department: Finance
Section: Credit / Accounts Receivable
Position: Credit Supervisor
Reports To: Director of Finance
Hotel: Mövenpick Hotel and Residence Hajar Tower Makkah
 

Job Purpose

The Credit Supervisor supports the effective management of the hotel’s Credit and Accounts Receivable function, ensuring accurate billing, timely collection of outstanding balances, proper credit control, and compliance with hotel policies and internal financial controls.

The role works closely with Finance and operational departments to protect the hotel’s financial interests while maintaining professional relationships with corporate clients, travel agencies, government accounts, groups, guests, and other business partners.

Key Responsibilities

Credit Control & Accounts Receivable

• Supervise the day-to-day activities of the Credit and Accounts Receivable function.
• Ensure all credit accounts are properly approved and supported by valid documentation in accordance with hotel credit policies.
• Review new credit applications and ensure required documents, approvals, credit limits, and payment terms are complete.
• Monitor credit limits and payment terms and highlight accounts requiring management attention.
• Review the Accounts Receivable Aging Report regularly and follow up on outstanding balances.
• Maintain systematic collection follow-up with companies, travel agents, government entities, groups, and other debtors.
• Escalate significantly overdue or high-risk accounts to the Credit Manager and Director of Finance.
• Support the hotel in controlling Days Sales Outstanding (DSO) and minimizing bad-debt exposure.