Provide warm, professional, engaging, and personalized beverage service.
Welcome and acknowledge guests promptly while anticipating their needs.
Maintain complete knowledge of all Pool Lounge food and beverage offerings.
Prepare cocktails and beverages according to established recipes and presentation standards.
Demonstrate knowledge of spirits, cocktails, wine, champagne, beer, and non-alcoholic beverages.
Assist guests with beverage selections and provide thoughtful recommendations.
Maintain knowledge of food offerings to provide appropriate food and beverage pairing recommendations.
Maintain knowledge of glassware, ingredients, garnishes, preparation methods, and presentation standards.
Open and properly serve wine and champagne when required.
Follow all applicable Louisiana alcohol regulations and responsible beverage service procedures.
Monitor guest consumption and exercise appropriate judgment regarding alcohol service.
Accurately process guest checks and payments according to hotel procedures.
Maintain proper cash-handling and credit-card procedures.
Maintain cleanliness and organization of the bar and surrounding poolside service areas.
Coordinate with Servers, Barbacks, Runners, Hosts, Culinary, and leadership to ensure seamless service.
Assist with VIP guests, cabana service, special occasions, private events, and hotel functions.
Monitor guest needs and communicate requests or concerns promptly to leadership.
Maintain awareness of poolside guest comfort and promptly communicate safety or operational concerns to appropriate hotel leadership.
Maintain knowledge of Fairmont New Orleans amenities, outlets, events, and local attractions.
Participate in pre-shift meetings, beverage tastings, training, and departmental meetings.
Assist with opening and closing duties, inventory, stocking, cleaning, and side work.
Follow all food safety, sanitation, health, and pool-area safety procedures.
Maintain a polished appearance consistent with Fairmont New Orleans standards.
Uphold Fairmont's luxury hospitality standards and New Orleans sense of place.
Perform additional duties as assigned.

Bartender - Pool Lounge

About the role