The Front Office Coordinator is a key member of the Front Office Team, responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and financial-related tasks, including billing, invoicing, and payment processing, as well as assisting with administrative duties to ensure high-quality service delivery.
Key Responsibilities
- Coordinate and manage billing processes, including the preparation and reconciliation of invoices
- Assist in tracking payments, processing transactions, and resolving billing discrepancies
- Assist in night audits and reconciliation of group billings, meal allocations and checks.
- Maintain accurate financial and client records in accordance with company policies
- Provide front desk support, including greeting visitors, answering phones, and managing appointments
- Liaise with internal departments to ensure seamless front office operations
- Support financial reporting and assist with audits or financial reviews as needed