Consistently offer professional, friendly and engaging service
Assist guests regarding menu items in an informative and helpful way
Have full knowledge of all beverage lists
Deliver food and beverage in a timely and accurate manner
Check outgoing orders for quality and accuracy of set up
Have full knowledge of all menu items, garnishes, contents and preparation methods
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Follow daily assigned employee shift side work.
Double check all VIP orders with your manager on duty
Immediately communicate all special guest needs to your Manger on duty.
Paces all In Room Dining order distribution and deliveries to our standards
Compile trip report logs.
Assist with amenity delivery.
Assist coordinating removal of IRD equipment from guest rooms and public areas and sorting out all retrieved condiments and equipment’s and stored accordingly.
Assist Inspecting hotel hallways/landings for Room Service equipment.
Maintain departmental requisitioned supplies properly stored and organized.