Provide warm, friendly, and professional service to hotel colleagues using the Staff Dining Room.
Maintain the Staff Dining Room, buffet, beverage stations, tables, chairs, and service areas in a clean and organized condition.
Assist with opening and closing procedures for the Staff Dining Room.
Set up buffet stations, dining areas, utensils, condiments, beverages, and other required service items.
Replenish food and beverage items throughout meal periods while maintaining proper presentation and cleanliness.
Monitor buffet presentation and communicate low or depleted items to Culinary colleagues.
Ensure food is presented according to established standards and procedures.
Maintain appropriate temperatures and follow food safety procedures as directed.
Clear used plates, trays, utensils, cups, and other items from tables and dining areas.
Clean and reset tables throughout service periods.
Empty garbage and recycling and maintain appropriate waste disposal procedures.
Clean and sanitize tables, chairs, counters, beverage stations, buffet equipment, and other assigned areas.
Maintain cleanliness of floors and other Staff Dining areas throughout the day.
Restock utensils, napkins, condiments, cups, beverages, and other supplies.
Assist Culinary and Stewarding teams with transporting food, dishware, and supplies as required.
Maintain appropriate inventory levels and communicate shortages to leadership.
Assist with special colleague meals, hotel events, celebrations, and other colleague engagement activities.
Respond to colleague questions and requests in a friendly and professional manner.
Communicate maintenance, cleanliness, safety, or equipment concerns promptly to the appropriate department.
Follow all food safety, sanitation, hygiene, and workplace safety procedures.
Maintain proper personal hygiene and professional appearance in accordance with hotel standards.
Support Fairmont New Orleans colleague engagement initiatives by helping create a welcoming and positive dining environment.
Maintain respectful and professional relationships with colleagues across all departments.
Follow all departmental SOPs and Fairmont New Orleans policies.
Perform additional duties as assigned.

Staff Dining Attendant

About the role