Position Overview
To assist the kitchen brigade in ensuring that all kitchen areas are kept clean and tidy at all times. Ensure that all F&B outlets are provided with clean and sanitised operating equipment. To utilise food-handling techniques which are in line with current Health and Hygiene regulations
Main responsibilities
- Ensure all kitchens are kept clean and tidy according to current Health & Hygiene regulations.
- To count, sort and prepare operating equipment as required.
- Ensure correct handling of chemicals and equipment as per manufacturer’s instructions.
- Ensure all operating equipment, crockery, cutlery & glassware is hygienically cleaned and safely stored.
- Follow the regular cleaning rosters and standard methods for deep cleaning of floors, walls, coolers, oven’s & operating equipment.
- To contribute to cost control through energy conservation and the careful use of water, cleaning materials and other appliances
- Ensure garbage is collected and disposed of correctly from all kitchen areas each shift.
- Utilise safe and hygienic methods for the removal of dry and wet waste.
- Any other reasonable request as required by your Supervisor or Hotel Management.
Health & Safety
- Actively participate in safe work practices and procedures in the workplace, use equipment safely.
- Fully understand departmental fire, evacuation and emergency procedures.
- Report/ record all accidents/incidents on the appropriate workplace register and support injured employee rehabilitation.
- Report any health or safety hazards to your Supervisor.
- Wear protective clothing and equipment provided, including industry approved footwear and head covering.
- Actively participate in Accor hotel environmental initiatives.
- Report all broken or damaged equipment to a Supervisor.
Customer Service
- Take a positive problem solving approach with guest problems and concerns, call the Manager on Duty if difficulties arise.
- Actively promote, hotel facilities and services.
- Implement the Accor customer service vision to ‘offer the best service to our customers’.
General Duties
- Follow the standards and performance outlined during training and in the departmental service procedures manual. Complete all tasks within the shift to these standards.
- Suggest any improvements that could be made to existing services or procedures.
- Attend training programmes and meetings as directed to constantly improve skills and knowledge.
- Follow the expectations and guidelines in the Accor Employee Handbooks/Hotel Fact-sheets.
- Do not divulge Hotel or guest information either during or after employment with the hotel/ Accor.