Conduct routine patrols of guest floors, public areas, back-of-house spaces, parking areas, entrances, exits, and surrounding property during overnight hours
Monitor hotel activity and respond appropriately to security concerns, emergencies, disturbances, alarms, and suspicious activity
Provide professional guest assistance and support during overnight operations
Respond promptly to medical incidents, guest concerns, safety hazards, and emergency situations
Complete detailed incident reports, daily activity logs, and required documentation accurately and professionally
Monitor surveillance systems, fire/life safety systems, and access control systems as assigned
Assist with enforcing hotel policies and maintaining a secure environment for guests and employees
Must be available and willing to work overnight shifts, including weekends and holidays, as required by hotel operations.
Ability to remain alert, attentive, and professional throughout an overnight shift.
Ability to work independently and exercise sound judgment during overnight hours, when staffing levels may be reduced.
Coordinate with overnight hotel leadership and emergency responders when necessary
Support emergency procedures including evacuations, fire response, and safety protocols
Perform key audits, door checks, and perimeter inspections as required
Maintain confidentiality and professionalism while handling sensitive or high-pressure situations
Promote a welcoming and service-oriented atmosphere while maintaining security awareness
Participate in departmental meetings, training programs, and safety drills as assigned