Service Engineer
Field Based covering the South West and Midlands
Permanent, Full-time, Monday–Friday, 40 hours
Benefits: 26 days annual leave (plus UK bank holidays), company van, fuel card, pension scheme, private medical insurance and more!
Salary: Up to £35,000 depending on experience
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Are you a skilled mechanical or electrical engineer who enjoys problem-solving, working independently, and delivering excellent customer service?
We are looking for a Service Engineer to join our growing Service Team, supporting customers across the UK with the installation, maintenance, servicing, and repair of water treatment and purification equipment.
This is a field-based role offering variety, autonomy, and the opportunity to develop your technical expertise while working with a wide range of specialist equipment.
As a Service Engineer, you will be responsible for servicing, maintaining, troubleshooting, and repairing water treatment systems at customer sites throughout the South West and Midlands.
You will work closely with customers to ensure equipment operates efficiently and reliably, while maintaining the highest standards of safety, quality, and professionalism.
What you will be doing…
Carry out planned preventative maintenance and routine servicing of water treatment equipment.
Diagnose faults and undertake repairs, including replacement of components and systems.
Install, commission, calibrate, and test new equipment.
Respond to emergency breakdowns and customer call outs.
Produce accurate service reports detailing work completed and recommendations.
Manage spare parts inventory and requisition replacement components as required.
Utilise specialist tools and test equipment safely and effectively.
Provide technical support and expertise to customers and colleagues.
Identify opportunities for additional products and services and refer leads to the sales team.
Ensure compliance with company procedures, ISO standards, and Health & Safety requirements.
Participate in an out of hours on call rota and occasional weekend working.
Travel throughout the UK, including occasional overnight stays and short term assignments.