At Pullman Phuket Panwa Beach Resort, we are looking for someone who sees beyond the numbers.
Of course, our next Director of Revenue needs to understand pricing, forecasting, segmentation, distribution, market share and profitability.
But that is only part of the job.
I am looking for someone who is curious enough to ask why: Why did the market move? Why did one segment perform while another didn't? Why are guests booking us rather than our competitors ... or why aren't they? Where are we leaving money on the table?
And most importantly: what are we going to do about it?
Revenue management today is no longer about sitting behind a screen and changing rates.
It is about understanding the entire business.
🏨 Rooms
🍽️ F&B
👥 Groups & MICE
🌐 Distribution
📣 Marketing
💰 Profitability
📊 Competitive positioning
Our Director of Revenue will be an important member of the hotel's leadership team and a genuine business partner to Sales, Marketing, Reservations, Operations, Finance and myself.
I want someone comfortable enough with numbers to challenge assumptions, but also close enough to the operation to understand the reality behind those numbers.
Someone who can walk into a revenue meeting not simply with a report of what happened last week, but with a point of view about what we should do next.
Someone who understands that AI, technology and revenue systems are powerful tools, but that no system replaces curiosity, commercial instinct and critical thinking.
And someone who is willing to challenge me when the data says we should think differently.
At Pullman Phuket Panwa Beach Resort, you will be joining a 211-key premium resort with rooms, 28 suites and 29 private pool villas, operating in one of the world's most dynamic resort destinations.
You will work in a market where seasonality, international source markets, airlift, competitor behaviour, length of stay, distribution costs and rapidly changing booking patterns make revenue management anything but boring.
You will also join a team where we believe in giving leaders ownership of their business.
I don't expect perfection.
I expect curiosity, accountability, analysis and action.
If you enjoy asking questions, challenging conventional thinking, developing people and turning data into commercial opportunities, I would be very happy to meet you.
And if you are looking for a position where your role is simply to produce reports and tell us what happened yesterday... We probably aren't the right hotel for you. 😉
But if you want to help us decide what happens tomorrow, let's talk.