1. Operational & Quality Excellence
- Direct and oversee daily operations of all F&B outlets, room service, lounges, and event/banquet spaces.
- Enforce Accor and Mövenpick brand standards across service delivery, presentation, and operational execution.
- Maintain top-tier hygiene, food safety, and cleanliness standards in compliance with local Municipality regulations and HACCP/ISO certifications.
- Monitor guest feedback (RPS/TrustYou, online reviews) to identify areas for improvement and maintain high satisfaction scores.
2. Financial Performance & Revenue Management
- Develop and execute the annual F&B business plan, operating budget, and capital expenditure (CAPEX) requests.
- Monitor sales, cost of sales (food & beverage cost), labor costs, and operational expenses to maximize gross operating profit (GOP).
- Collaborate with the Culinary, Finance, and Marketing teams to design innovative menus, promotional campaigns, and pricing strategies that boost average check and cover counts.
- Conduct regular menu engineering analyses to ensure profitability and market relevance.
3. Leadership & Talent Management
- Mentor, train, and develop the F&B management team and line staff, fostering a positive culture of continuous learning.
- Partner with the People & Culture department to recruit, onboard, and retain top talent.
- Champion Saudization initiatives in alignment with national workforce development targets and Ministry regulations.
- Conduct annual performance reviews, succession planning, and individual development plans for key F&B personnel.
4. Strategic Planning & Brand Innovation
- Continuously evaluate local market trends, competitor strategies, and dining habits in Riyadh to introduce modern F&B concepts.
- Lead banquet and catering strategy for major corporate events, conferences, and luxury social functions.
- Partner with the Culinary team to highlight authentic Mövenpick culinary heritage (e.g., Mövenpick coffee, Swiss specialties, ice cream) while adapting to local dining preferences.