Houseperson
An exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms and public spaces are well equipped and welcoming – and our guests feel valued.
What you will be doing:
- Consistently offer professional, friendly and engaging service
- Ensure Housekeeping departmental standards are followed
- Assist Room Attendants to ensure guest rooms are prepared efficiently
- Maintain inventory in the Housekeeping closets
- Respond timely to guests’ special requests for miscellaneous items i.e.: cribs, cots, extra towels etc.
- Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
- Carpet and upholstery cleaning
- Follow departmental policies and procedures
- Report necessary maintenance items
- Must be able to provide overnight shift coverage
- Other duties as assigned