Welcome guests warmly and professionally upon arrival and departure from the hotel
Open and assist with hotel entrance and vehicle doors while maintaining a courteous and attentive presence
Provide directions, hotel information, and local recommendations to guests as needed
Assist with coordinating vehicle traffic, rideshare services, taxis, and transportation flow at hotel entrances
Communicate effectively with Bell Services, Valet, Front Office, Security, and Concierge teams to support seamless guest experiences
Assist guests with luggage coordination and transportation requests as operationally needed
Monitor hotel entrance areas to maintain cleanliness, organization, and safety standards
Respond promptly and professionally to guest questions, concerns, and service requests
Support VIP arrivals, group arrivals, special events, and high-volume operational periods
Maintain awareness of hotel activities, guest arrivals, and operational updates to provide proactive guest assistance
Uphold confidentiality and professionalism while interacting with guests and team members
Maintain professional appearance and demeanor consistent with luxury hospitality standards
Follow hotel policies, guest service standards, and workplace safety procedures at all times

Door Attendant