Clean and service guest rooms, suites, bathrooms, and assigned hotel areas in accordance with luxury hospitality and brand cleanliness standards
Make beds, change linens, replenish towels, toiletries, and guest room amenities according to hotel procedures
Dust, vacuum, sanitize, mop, and maintain cleanliness of furniture, fixtures, floors, windows, mirrors, and surfaces
Carry out evening turndown service.
Inspect guest rooms to ensure cleanliness, presentation, functionality, and readiness for arriving guests
Report maintenance concerns, safety hazards, missing items, or damaged equipment promptly to leadership
Maintain organization and cleanliness of housekeeping carts, storage rooms, linen closets, and operational work areas
Respond promptly and professionally to guest requests and housekeeping service needs
Follow established cleaning procedures, chemical handling guidelines, sanitation standards, and workplace safety procedures
Ensure proper handling and security of guest belongings and hotel property at all times
Support deep cleaning projects, VIP arrivals, special requests, and turndown service operations as assigned
Collaborate effectively with Housekeeping leadership, Engineering, Front Office, and operational teams to support seamless guest experiences
Maintain productivity standards and complete assigned room quotas within established timeframes while upholding quality expectations
Uphold luxury hospitality standards through professionalism, appearance, attention to detail, and guest service excellence
Perform additional duties as assigned to support hotel operations

Turndown Attendant

About the role