Are you passionate about creating memorable events and delivering exceptional guest experiences?
We are looking for an enthusiastic and organised Event Operations Assistant Manager to join our Food & Beverage team at Fairmont St Andrews.
From intimate private dinners and corporate conferences to spectacular celebrations and large-scale events, no two days are quite the same. Working alongside our Event Operations Manager, you will play a key role in bringing each event t0o life, ensuring everything is beautifully prepared, professionally delivered and exceeds our guests' expectations.
This is a fantastic opportunity for someone with experience in hospitality or events who is ready to take the next step in their career and develop their leadership experience within a luxury five-star environment.
What you'll be doing
- Support the Event Operations Manager with the day-to-day running of conferences, banquets, private dining and events across the resort.
- Take an active leadership role during events, ensuring service is delivered smoothly, professionally and to Fairmont standards.
- Lead, motivate and support the Event Operations team, helping to create a positive and engaging working environment.
- Ensure event spaces are set up accurately and on time in accordance with Banquet Event Orders (BEOs) and individual client requirements.
- Act as a key point of contact for clients and guests during events, responding quickly to requests and ensuring expectations are met and exceeded.
- Work closely with our Events Planning, Culinary, Food & Beverage and Technical Services teams to ensure seamless event delivery.
- Coordinate the set-up, service and clear-down of conferences, banquets and private dining events.
- Ensure china, glassware, equipment and other operational supplies are available, clean and maintained to the required standard.
- Assist with stock control, monthly inventories and the ordering of operational equipment and supplies.
- Support the management of payroll and departmental costs, helping the team operate efficiently and in line with budget.
- Ensure all areas are maintained to the highest standards of presentation, cleanliness, health and safety.
- Support the training and development of colleagues, ensuring the team has the knowledge and confidence to deliver outstanding service.