The Assistant Director will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the People and Culture (P&C) department, ensuring legal and labor compliance and implementation of the organization’s mission and talent strategy. The Assistant Director is also responsible for overseeing all day-to-day functions of the People & Culture Office. Acts as a team builder and supports all leaders and colleagues, ensuring company policies, Fairmont Century Plaza operating and service standards are followed, colleague engagement is high and financial goals are met.
What you will be doing:
- Collaborate with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
- Plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
- Administer or oversees the administration of P&C programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
- Identify staffing and recruiting needs; develops and executes best practices for hiring and talent management.
- Conduct research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system.
- Monitor and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
- Manage the financial issues for the People & Culture budget including benefits, labor & salary reports and plan cost effective events within the People & Culture budget guidelines.
- Gifted in building authentic relationships with our guests and colleagues, tuning into what they need and always going the extra mile to Make Special Happen.
- Work well under pressure, juggling tasks and prioritizing, so that you consistently deliver to a high standard.
- Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague feedback.
- Ensure compliance with Accor/Fairmont policy and local legislation in all aspects of the People & Culture function
- Communicates eligibility, enrollment, and participation in all applicable benefit plans, including coordination of benefit information seminars to all colleagues
- Facilitates all short-term disability, long-term disability, FMLA, Leave of Absences and Workers Compensation claims
- Working knowledge of CBA agreements within the Hotel. Supports leaders to understand CBA agreements as necessary.
- Other duties as assigned