Greet and welcome guests at the main entrance, use the guest names whenever available
Liaise with front desk for all arrivals and departures
Assist in driveway management, opening and closing of vehicles’ doors
Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner
Provide information and other assistance to guests when required
Maintain cleanliness of the entrance and baggage room
Assist the concierge to book taxi upon guest request
Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
Maintain complete knowledge of all hotel products and services
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