Account Director | International

Bonjour! At Sofitel, every client relationship is an opportunity to create meaningful connections, drive commercial success and showcase an unforgettable luxury experience. Reporting to the Director of Sales, you will play a key role in driving international business across Groups, MICE, Corporate and Inbound markets.

Working closely with our Commercial team and Accor’s National and Global Sales teams, you will proactively identify new opportunities, build strong relationships with key clients and drive revenue and market share for Sofitel Sydney Darling Harbour. With your natural warmth, commercial acumen and relationship-building skills, you will represent the hotel with professionalism and ensure every interaction reflects the distinctive elegance and French hospitality of Sofitel.

You will take ownership of key accounts and lead proactive sales activity through client meetings, sales calls, trade shows, sales trips and industry events. Working closely with Revenue Management, Reservations and Operations, you will maximise commercial opportunities while ensuring a seamless transition from securing business through to delivery. You will also identify opportunities to cross-sell and up-sell the hotel’s accommodation, restaurants, spa and other facilities, while ensuring client enquiries and leads are followed up promptly.

Beyond sales, you will contribute to the hotel’s overall commercial strategy by monitoring market trends, competitor activity and business opportunities. Through strong account management, collaboration and a commitment to the Heartist attitude, you will help position Sofitel Sydney Darling Harbour as a world-class leader in luxury experiences. Your ability to understand our clients, anticipate their needs and develop long-term partnerships will be key to growing business and achieving the hotel’s revenue and market share objectives.

As an ambassador of the Sofitel luxury brand, you will deliver warm, personalised and professional service while identifying opportunities to cross-sell and upsell the hotel’s products and experiences. You will bring a genuine passion for luxury hospitality, strong communication skills and cultural awareness.