We're seeking an experienced Field Service Representative (FSR) to deliver exceptional on-site technical service as the primary technical liaison between Veolia and our industrial customers. You'll commute daily and work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.
What You'll Do
- Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer site
- Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams per contract language
- System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
- Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
- Territory Management: Support one site and provide superior communication with account manager within assigned territory, coordinating with sales teams for optimal service delivery.