Summary of Responsibilities: Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:
- Provide professional, friendly, and engaging service while assisting Guests and Owners with spa and hotel information.
- Perform 30, 45, 60, 90, and 120-minute massage treatments, ensuring client comfort and satisfaction throughout.
- Deliver personalized service by recognizing and responding to each Guest’s individual needs and expectations.
- Maintain a clean, hygienic, and organized work environment, ensuring all equipment is sanitized and in safe working order.
- Support other areas of the Spa operation, including body treatments, product knowledge, and retail sales.
- Follow all departmental, safety, and sanitation policies and procedures.