Sofitel Wellington invites you to elevate your career as our Room Attendant, where luxury meets impeccable service.
The ambassador should have an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.
Primary Responsibilities
- Clean and service guest rooms, balconies, bathrooms, public areas, and back-of-house spaces to Sofitel luxury standards
- Carry out scheduled, regular, and deep-cleaning tasks including carpets, grout, shower heads, mini bars, air-conditioning, and cabinetry
- Assist with turn down service and support the team with bed making, extra beds, rollaway beds, cots, and accessible room equipment
- Maintain immaculate presentation, hygiene, and cleanliness across all areas of the hotel
- Respond professionally to guest requests, escalating where required, with warmth and discretion
- Use, store, and handle cleaning chemicals safely and economically in line with health and safety guidelines
- Operate and maintain housekeeping equipment with care, ensuring trolleys and storerooms are neat and fully functional
- Assist with laundry duties, linen distribution, stock replenishment, deliveries, and heavy lifting as required
- Report maintenance issues, defective equipment, or safety concerns promptly to the supervisor
- Adhere to security, key control, and guest confidentiality procedures at all times
This role is Part Time (Minimum 8 hours per week) - Must hold full NZ working rights.