We invite you to join the world of luxury hospitality at Fairmont Olympic as our new Assistant Food & Beverage Manager! The Assistant Food & Beverage Manager plays a crucial role in supporting the overall success of our diverse food and beverage operations. Working closely with the Food & Beverage Manager, this position is responsible for overseeing daily operations across all F&B outlets, ensuring exceptional guest service, managing staff, and contributing to profitability. The ideal candidate is a highly motivated, detail-oriented leader with a strong passion for food and beverage excellence and a proven ability to inspire and develop a team.
Key responsibilities:
- Supervises day to day function of all restaurant employees, facilities, sales, and costs
- Controls and analyzes, on an ongoing basis, the following: Quality levels of production, Guest satisfaction (VOG), Employee satisfaction (EES), Operating costs (financials), Sanitation, cleanliness, hygiene (front & back of house)
- Establishes and maintains effective employee relations
- Conduct candidate interviews, hiring, employee orientation, training, on the job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and productivity
- Attends and contributes to the weekly food and beverage departmental meetings
- Conducts cleaning inspections on a regular basis to ensure compliance with health standards and hotel cleanliness standards
- Participates in service as necessary in accordance with the requirements and practices of the restaurant
- Ensures hotel grooming and appearance standards are met
- Controls stocks for daily use in restaurants to ensure service requirements are met
- Ensure all health and safety procedures and policies are adhered to by all staff and follow through with any health and safety requests made by staff
- Participates in the preparation of the food and beverage department budget and goals
- Conducts all administrative work required, including but not limited to schedules, cleaning and maintenance logbooks, opening/closing duties, cleaning checklists
- Tracks and compiles sales statistics per month, other checklists and reports as deemed necessary to effectively run and maximize profits for the outlet.
- Expected to contribute to hotel committees and various events
- Maintain ALL Safe Standards, ensuring all hygiene and prevention measures are being met
- Adhere to alcohol handling procedures and policies • Adhere to all LQA standards set for the department
- Will work weekends, holidays and shift work as scheduled
- Any other tasks as assigned
Team Management
- Motivate, supervise, and discipline team members as needed.
- Recruit, interview, and onboard new employees.
- Identify and develop high-potential team members.
- Conduct regular performance reviews and provide ongoing feedback.
- Monitor appearance, professionalism, and attitude of all team members.
- Develop and maintain training programs aligned with business needs.
- Create weekly schedules based on business levels and budget guidelines.
- Prepare payroll and gratuity reports accurately and on time.
- Lead monthly departmental meetings to share updates, gather feedback, and address operational concerns.
Other Responsibilities
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
- Foster an inclusive environment where every individual feels valued and respected
- Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management of the Hotel
- Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
Operational Leadership
- Supervise daily venue operations to ensure seamless service and guest satisfaction.
- Act as the point of contact for all venue-related matters during shift coverage.
- Maintain and uphold Fairmont and LQA standards, consistently delivering a luxury experience.