JOB OVERVIEW
A Spa Attendant ensures a clean, comfortable, and welcoming spa environment by managing cleanliness, restocking supplies, assisting guests with robes and directions, handling basic inquiries/bookings, and supporting therapists and reception; key duties include maintaining locker rooms, laundry, and guest orientation, requiring excellent customer service, multitasking, and stamina for a fast-paced setting.
DUTIES AND RESPONSIBILITIES
Guest Services: Greet guests, offer refreshments, provide spa tours, answer questions, and assist with changing into robes.
Cleanliness & Maintenance: Keep all spa areas (locker rooms, relaxation lounges, treatment rooms) spotless, including floors, mirrors, and furniture; manage laundry.
Operations Support: Restock towels, water, amenities, and retail products; coordinate with the spa team for smooth daily operations.
Administrative Tasks: Handle basic phone inquiries, manage simple bookings or rescheduling, and process payments.
Inventory: Assist with stock control for linens, consumables, and retail items.
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