Sales Coordinator (Full Time)
Showcase your outstanding interpersonal skills as a Sales Coordinator, where you will provide organizational and administrative support to the team and memorable service to your guests. We are looking for a detail-oriented, multi-tasker that is passionate about hospitality and providing exceptional service.
What you will be doing:
Reporting to the Sales and Catering Managers and Director of Sales & Marketing, the responsibilities and essential job functions include but are not limited to the following:
- Ensure prompt and courteous service is extended to both internal and external clients
- Maintain an orderly work environment
- Have a complete understanding and knowledge of hotel’s services and facilities
- Assist in qualifying leads, and entering bookings into Opera
- Manage and delegate incoming RFP’s through multiple channels
- Assist with preparing proposals and contracts
- Assist with floorplans and BEO’s
- Prepare files for turnover to Catering Service Team
- Respond to clients within one hour and adhere to Fairmont’s standards
- Conduct client site inspections to showcase the Hotel’s guestrooms and meeting space
- Maintain current sales and promotional literature
- Coordinate with other departments within the hotel to ensure distribution of important information
- Attend all sales communication meetings
- Provide administrative duties as required by Sales and Catering Manager(s)
- Assist with preparation and follow-up of sales trips
- Participate in and prepare for client entertainment activities
- Prepare documentation for ALL Meeting Planner program
- Assist in month-end reporting
- Other duties as assigned