Binchotan Bar & Grille is where fireside cooking meets modern flair. At Fairmont Orchid’s hottest new restaurant guests explore the long-running creative culinary exchange between Hawai’i and Japan at our Traditional northern Japanese grill utilizing centuries-old practices of robatayaki: fireside cooking, grilled to perfection. Originating from Hokkaidō, Japan, robatayaki reflects the seafaring lifestyle: seasoned fishermen grilling up their fresh catch over the irori, or glowing white coals, served sizzling hot.
What you will be doing:
- Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
- Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.
- Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
- Creation of new beverage/cocktails to suit guests’ needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.
- Mix and create drinks for all servers.
- Ensure guests receive warm welcome, timely service & a fond farewell
- Try to remember individual patron’s names and their preferences to extend a personalized service
- Ensure that all food & beverage are served according to service standard
- Properly identifying the age of all patrons.
- Tend to cashier duties for servers for cash payments.
- Clear and tidy up bar counter after the departure of the patrons as quickly as possible
- Perform opening/closing side duties as assigned and set bar service areas according to standards and procedures
- Assist other Food & Beverage outlets with their operations during peak times or when required
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Be well versed in hotel fire & life safety/emergency procedures
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel