JOB OVERVIEW
The Barista is responsible for preparing and serving coffee, espresso, tea, and specialty beverages with precision and warmth. This role requires excellent attention to detail, strong product knowledge, and the ability to create memorable guest interactions in a fast-paced environment. The Barista also supports the cleanliness, inventory, and presentation of the café or coffee service area.
DUTIES AND RESPONSIBILITIES
Prepare espresso-based drinks, teas, and specialty beverages according to exact recipes and standards.
Ensure consistent quality, presentation, and timely delivery of all beverages.
Deliver warm, attentive, and knowledgeable service to enhance the guest experience.
Maintain a clean, organized, and fully stocked workstation throughout service.
Monitor and replenish inventory of coffee, milk, syrups, and related supplies proactively.
Operate espresso machines, grinders, and brewing equipment safely, reporting any issues promptly.
Uphold all food safety, hygiene, and sanitation standards.
Process guest orders and payments accurately using the POS system.
Demonstrate strong product knowledge of coffee beans, brewing methods, teas, and specialty beverages to confidently recommend and upsell.
Personalize service by engaging with guests and, where appropriate, using names.
Communicate effectively with team members to ensure smooth and efficient service flow.
Assist with setup before service and breakdown/cleaning after shifts.
Prepare mise en place in advance to support peak service periods.
Support onboarding of new team members by demonstrating beverage preparation and service standards.
Maintain Faena service standards in appearance, behavior, and guest interaction.
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