P&C Specialist

People & Culture (P&C) Specialist

Department: People & Culture
Reports to: People & Culture Manager / Director of People & Culture
Industry: Hospitality

Job Purpose

The P&C Specialist supports the daily People & Culture operations and helps ensure a positive, professional, and engaging work environment. The role supports recruitment, onboarding, employee relations, training coordination, attendance, personnel administration, and employee engagement while ensuring compliance with company policies and local labor regulations.

Key Responsibilities

Recruitment & Onboarding

* Support the recruitment process, including posting vacancies, screening CVs, arranging interviews, and communicating with candidates.
* Prepare job offers and required employment documentation.
* Coordinate the onboarding and induction process for new employees.
* Ensure new employees complete all required documents and receive the necessary information about hotel policies and procedures.
* Coordinate with relevant departments to ensure a smooth joining experience.

Personnel & Administration

* Maintain accurate and updated employee records and personnel files.
* Prepare HR letters, certificates, contracts, and other employee-related documents.
* Monitor attendance, absence, annual leave, sick leave, and other employee records.
* Support payroll preparation by providing accurate attendance and employee information.
* Ensure employee documentation complies with company requirements and Egyptian labor regulations.

Employee Relations & Engagement

* Act as a point of contact for employees regarding routine P&C inquiries.
* Support a positive work environment and encourage open communication between employees and management.
* Assist in handling employee concerns professionally and confidentially.
* Coordinate employee engagement activities, celebrations, recognition programs, and internal events.
* Support initiatives that improve employee satisfaction and workplace culture.

Learning & Development

* Coordinate training sessions and maintain training records.
* Support employee induction and mandatory training programs.
* Follow up with departments regarding training attendance and completion.
* Assist in identifying training and development needs.

Performance & Development

* Support the performance review process and ensure required documentation is completed on time.
* Maintain records related to employee performance and development plans.
* Assist managers with P&C procedures and documentation when required.

Policies & Compliance

* Ensure P&C policies and procedures are properly communicated and followed.
* Maintain confidentiality of employee and company information.
* Support compliance with labor law, health and safety requirements, and company standards.
* Assist with P&C reports, audits, and required documentation.

Qualifications & Experience

* Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
* Previous experience in Human Resources / People & Culture, preferably within the hospitality industry.
* Good knowledge of HR administration and Egyptian labor regulations.
* Good command of English and Arabic.
* Good knowledge of Microsoft Office applications.

Skills & Competencies

* Strong communication and interpersonal skills.
* Good organizational and time-management skills.
* Attention to detail and accuracy.
* Ability to maintain confidentiality.
* Positive and professional attitude.
* Ability to work effectively with employees at different levels.
* Problem-solving and teamwork skills.
* Ability to handle multiple tasks and priorities.

Key Success Measures

* Accuracy and completeness of employee records.
* Timely completion of recruitment and onboarding processes.
* Effective coordination of P&C activities and training.
* Employee satisfaction and engagement.
* Compliance with company policies and labor regulations.