* Assist in organizing and coordinating employee training programs and workshops.
* Coordinate the induction and orientation of new employees.
* Maintain accurate training attendance, records, certificates, and employee development files.
* Follow up with departments on mandatory and departmental training completion.
* Assist in preparing the annual training calendar and scheduling training sessions.
* Support trainers with training materials, presentations, venues, and required equipment.
* Assist in identifying training needs in coordination with department heads.
* Support employee engagement, recognition, and development activities.
* Assist with internship and management development programs when applicable.
* Collect and analyze training feedback to measure training effectiveness.
* Prepare regular training and development reports.
* Support e-learning platforms and follow up on employees’ completion of assigned courses.
* Assist in coordinating cross-training and career development opportunities.
* Promote the company’s culture, values, and service standards through development activities.
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