What you will be doing
As Food & Beverage Manager, you will be responsible for the overall Food & Beverage experience within the hotel. You will oversee our restaurants, bar, terrace and meeting facilities, ensuring seamless operations, excellent guest satisfaction, and strong business performance.
In this role, you will:
- Lead, inspire and develop the F&B team, creating a culture of engagement, accountability and excellence.
- As Head of the F&B department, you will directly manage a leadership team consisting of three F&B Supervisors (Rob, Freek and Alan) and the Executive Chef (Pascal). Together with two Sous Chefs (Rob and Andre), you will build a high-performing team culture focused on quality, collaboration, innovation and guest satisfaction.
- Be a visible presence on the floor, supporting the team and ensuring an exceptional guest experience.
- Drive operational quality and service standards across all F&B outlets.
- Monitor and optimize financial performance, productivity and profitability.
- Ensure efficient workforce planning and talent development.
- Collaborate closely with other department heads as an active member of the Hotel Management Team.
- Identify opportunities to improve guest satisfaction, increase revenue and strengthen operational performance.
- Coach and empower your team through continuous feedback and on-the-job development.
- Ensure compliance with all health, safety and Mercure brand standards.
This is a role for someone who enjoys balancing strategic thinking with operational involvement and who wants to make a visible impact on both the business and the people within it.