We are looking for a skilled individual to join us as a Client Support Services – Senior Treaty Technical Account, located in Manila, Philippines. This hybrid position requires presence in the office at least three days a week.
Join a global organization where your efforts will directly support business operations and supplier partnerships worldwide. In this role, you will utilize your experience and have the opportunity to grow in a progressive position offering comprehensive end-to-end responsibility for a client portfolio. Become part of a global company that collaborates with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk.
What can you expect?
Lead client and reinsurer communications to resolve complex questions, secure agreements, and ensure timely statements are sent out to cedants and markets
Strive to meet KPIs and system tools to manage transactional processes, meet SLAs, and deliver compliant, efficient service.
Support broking team on CSS SLAs for RFPs to drive business growth.
Check SOAs are processed on a timely basis and remind cedant to submit SOAs, ensuring all contractual and warranty conditions are met.
Support reinsurance audits and reviews, reconcile premiums processed in system with cedant SOAs, and ensure process quality.
Build strong relationships with Brokers, Clients, and Markets to resolve issues and improve practices.
What is it for you?
Being part of a reputable and recognized brand in the insurance and risk management industry by working with and learning from industry leading experts in the field
Unprecedented opportunity to meaningfully impact our clients and make a difference
An opportunity to mold the role in your own style
Access to Employee Resource Groups that provide mentorship and development opportunities
Generous leaves and participation in our employee benefits program
We will count on you to be responsible for technical treaty matters:
Enter contractual info for premium invoicing.
Review and process technical statements and billing.
Address queries from clients, reinsurers, and related parties.
Assist with technical accounting resolutions.
Ensure procedures and documentation are in compliance with Guy Carpenter Professional Standards
Support setup of run-off treaties and other duties as assigned.
What do you need to have?
University degree or equivalent experience.
Proven experience in Treaty technical accounts > 5 years in the reinsurance industry
Strong communication skills; fluent in English.
Proficiency in Microsoft Office.
Prior reinsurance industry experience, especially in Treaty Reinsurance, is highly desirable.
What makes you stand out?
Curiosity and eagerness to learn.
Positive attitude and adaptability in complex environments.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.