Night team member -full time

The Night Auditor welcomes all guests and takes care of them from arrival through to departure.

They contribute to guest satisfaction by providing high quality services with a warm and friendly approach.

They ensure a smooth and secure environment to all the guests during the night.

• Ensure all diary events, flags and specials are actioned.

• Check and pass on all guest mail, messages and parcels promptly

• Ensure an accurate cashiering balance is performed at the completion of shifts.
• Any other duties requested by  Manager.
• Complete all audit tasks as specified by the Night Auditors checklist.
• To answer, as promptly as possible, all incoming calls.
• Ensure reports are distributed.

• Process wake-up calls

• Ensure necessary handover of information is passed on to the oncoming shift.