Selling a memorable experience in an authentic location is the essence of an Account Director’s role at Fairmont Empress. Your professionalism and knowledge of the Hotel and the Victoria Conference Center will reflect positively in how you present the property. Building strong relationships in the Western Canadian and Western US market and in particular in Vancouver will create a bond, ensuring your clients will always stay with Accor Hotels. This position can be based in Victoria or remote, based in Vancouver.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Discounted food & beverage offerings at our Vancouver sister properties
- Opportunity to develop your talent and grow within your property and across the world!
- Complimentary meals through our colleague dining program (taxes apply)
- Complimentary dry cleaning of business attire
- Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through GreenShield
- Access to our company-matched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Competitive Salary range of $83,200. Final compensation will be determined based on skills, relevant experience, and alignment with the role’s core and advanced competencies. Candidates with deeper expertise or specialized knowledge may be placed toward the upper portion of the range
What you will be doing:
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
- Accountable for prospecting, nurturing, developing and booking group business (all segments) within a defined territory
- Build, maintain and report on a sales pipeline through various sales activities
- Exceed personal sales goals, monthly, quarterly, and annually
- Collect market and competitive intelligence to maximize group sales opportunities
- Develop monthly sales strategy and action plans
- Build relationships with all relevant stakeholders: Accor Global Sales Office(s), The Victoria Conference Centre, Tourism Victoria, DMC’s, Attractions and Offsite Venues
- Partner with regional and national sister hotels to optimize Fairmont Empress’s exposure and build incremental business
- Budget for, plan and organize site inspection, FAMS, sales trips and industry trade shows
- Planned business travel to assigned territories including Vancouver, Calgary, California and Texas (subject to change)
- Utilize Opera Sales System to track, solicit, book and follow up on accounts
- Quote and negotiate rates within established parameters
- Upon closing, coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised services
- Jointly manage the training and development of a Sales Representative / Coordinator
- Support group sales team and handle special projects as assigned
- Participate in active training and development
- Support the goals, objectives and philosophies of Fairmont Empress
- Other duties as assigned