Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
Ensure to attend to guest complaints, requests or inquiries regarding the services.
Any matter which may affect the interests should be brought to the attention of the Management.
Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Goa Panjim to ensure maximum cooperation, productivity, morale and guest service.
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