Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary.
Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier.
Screens incoming calls for guest when requested.
Updates room rack in Telephone Exchange.
Handles wake-up calls and requests for directory assistance from guests; gives general information to guests.
Handles emergency communications for the hotel.
Maintains cleanliness and order of work area.
Performs duties as may be assigned.
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