Food & Beverage Assistance Manager

What will you do:

Include but not limited to:

• Work across all Food & Beverage outlets including our restaurant, bar and conference & events
• Ensure that the Food & Beverage team deliver excellent & professional guest service at all times
• Work with all departments to ensure that service times are adhered to
• Implement and maintain standards relating to food hygiene, brand standards, stock control and OHS
• Manage Food & Beverage employees including rostering, training and performance management
• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service.
• Handle guests’ complaints and comments tactfully and efficiently.
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests.
• Perform proper handover and communication to the next shift.
• Carry out Duty Manager shifts.
• Contribute to the realisation of financial targets of the department.