Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
ThePre-Analytics Team Leaderis responsible forthe department’s courier training program and ensuring that the department adheres to all applicable safety and compliance guidelines. This position is critical to ensuring that newcouriers are properly onboarded and trained prior to performing specimen routes on their own. You will serve as the training liaison for our vendor couriers, ensuring that the vendor couriers are receiving the latest updates to our training program and all applicable compliance/safety guidelines (maintainingthe same level of service provided by CC couriers).
A caregiver in this position worksfull-time| days| 7:00am—4:00pm or 8:00am—5:00pm.
A caregiver who excels in this role will:
Lead local workgroupin daily operations including staffing, service levels,qualityand safety.
Participate in hiringprocessas well as input on employee performance, including corrective actions and evaluations.
Investigate and resolve routine operational problems and patient issues.
Escalate complex problems to Supervisor/Manager.
Drive local root cause analysis and implementation of improvements and counter measures.
Provide response to local quality concerns andinformcritical issues to senior management.
Drive front line employee engagement and recognition.
Facilitate developmentforlead techs.
Leadand provideTalent Management for team leaders.
Oversee onboarding and trainingofall employees.
Orderandmaintainadequate supplies.
Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
Associate’sDegreeand three years ofLaboratory experience
ORHigh School Diploma/GED andfive years of experience
Preferred qualifications for the ideal future caregiver include:
Bachelor's Degree in Business Administration, Healthcare Administration or a related field(with one year of experiencemay substitute for experiencerequired)
Leadership experience (does not need be direct reports, can be team lead)
5+ years of phlebotomy experience
Physical Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to communicate and exchange accurate information
Ability to travel throughout the hospital system and, in some locations, off-site.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.