Job Summary
We’re looking for a Resource Manager to join the team. You’ll join us at a defining moment as we grow our internal creative capabilities and execute engaging work across our marketing areas including Brand, Partner, Customer, Digital, Events & Product.
As a Resource Manager at UW you will be responsible for:
Prioritization: Ranking projects based on their business impact and the current capacity of the team.
Briefing Management: Ensuring all briefs are clear, comprehensive, and aligned with team capacity while facilitating effective scoping.
Briefing Integrity: Challenging briefs and pushing back where necessary to ensure high-quality output.
Proactive Assessment: Identifying information gaps in incoming briefs and facilitating team syncs to gather necessary context and insights.
Capacity Planning: Maintaining a comprehensive, high-level view of team bandwidth to anticipate over-capacity issues.
Budget & Partner Oversight: Managing freelance spending and vendor relationships, including rate negotiations and quote approvals.
Financial Tracking: Managing the end-to-end PO and invoice process and tracking P&Ls to ensure value for money on external talent.
Stakeholder Diplomacy: Working across cross-functional teams to negotiate workloads and set realistic rollout goals.
Expectation Management: Constructively deferring requests when necessary to ensure stakeholders feel heard and informed.
Process Optimization: Autonomously fixing inefficient processes related to briefing or hour tracking.
Conflict Resolution: Leading negotiations when multiple high-priority projects conflict to find solutions that satisfy the business and maintain quality.