Product Manager - Payments

We work together. Your team and the people you will work with…

You’ll be joining our cross-functional payments squad, working alongside Engineering, UX, Data, and Marketing, as well as our Finance, Legal, and Partnerships teams. We’re a characterful bunch on a mission to simplify our complex payments ecosystem.

Our goal is to build a cohesive strategy that makes paying for services painless for our customers and simple for our developers to manage. We view payments as a vital "enabler" for our unique bundled-service offering, and we want to make it as lean and powerful as possible.

We deliver progress. What you’ll do and how you will make an impact...

You'll drive a cohesive payments product strategy that balances cost-efficiency with an exceptional customer experience. By optimizing vendor fees and reducing transaction costs, you will help maximize UW's structural cost advantage.

Your responsibilities include:

• Building and executing quarterly plans for your squad, owning key KPIs and OKRs.
• Prioritising the feature backlog based on business impact and identifying any blockers.
• Managing the full product lifecycle, from the first "lightbulb moment" to the final launch.
• Partnering with Finance to develop our payment vendor strategy and improve ROI on every transaction.
• Handling operational excellence, providing clear updates to leadership and managing cross-functional risks.
• Ensuring compliance, making sure our systems meet high security and data standards.
• Using customer research to define problems and validate that our solutions actually work.