Backend Senior Software Engineer - Customer Lifecycle

We are looking for a backend-focused Senior Software Engineer who thrives on autonomy and solving complex distributed systems problems at scale. You should be a pragmatic, low-ego team player who enjoys a collaborative approach to engineering. As a player-coach, you will be comfortable mentoring mid-level engineers and modelling best practices within an agile, iterative environment.

We work together. Your team and the people you will work with…

We work in small, fully autonomous teams that have real ownership of their products. We use the best tool for the job and constantly look for better. 

You will join the Lifecycle team, the home of multi-service sales at Utility Warehouse. The team sits at the heart of UW's growth, alongside Acquisition, building tools for in-life cross-sell and bundling. We are currently in an exciting period of innovation, building new digital capabilities to meaningfully improve the experience for Customers and Partners alike.

We deliver progress. What you’ll do and how you will make an impact.

In this role, you will be integral to defining team goals and driving prioritisation to meet our objectives. You will take responsibility for technical decisions and influence engineering standards across the wider group.

As a Senior Software Engineer, you’ll: 

• Be integral in defining team goals, ensuring proposed work aligns with our objectives and driving prioritisation to best achieve them.
• Design and implement complex technical solutions that align with our strategy, influencing guidelines and standards across the wider engineering group. 
• Take responsibility for technical decisions within your team, demonstrating expertise across multiple technologies.
• Own large technical features from design to completion, making well-informed trade-offs between progress and perfection. 
• Provide technical direction to your squad, proactively tackling debt and reducing complexity in our services and processes.
• Develop a high-level understanding of our multi-service business model, leading discussions on how your squad's work contributes to the broader company strategy.
• Teach our culture to others and mentor engineers via pairing and code reviews, fostering collaboration where all voices are heard. 
• Lead complex projects and discovery into unknowns, working well under pressure to drive the team forward.