Union: Non-Union
New or Replacement Position: New
Site: Princess Margaret Cancer Centre
Department: Pharmacy Clinical Trials
Reports to: Manager
Wage Range: $48.51 - $60.64 per hour
Hours: 37.5 Hours per Week
Shifts: Days
Status: Permanent Full-Time
Closing Date: May 21, 2026
Position Summary
The University Health Network (UHN) Pharmacy Department is seeking an Investigational Pharmacy Services (IPS) Coordinator to support multi-site IPS teams and advance pharmacy services within UHN's research framework. This role is pivotal in ensuring operational excellence, regulatory compliance, and efficient workflows in IPS across the network.
The IPS Coordinator will leverage their clinical pharmacy expertise, communication skills, and technical knowledge to streamline workflows, improve efficiency, and promote consistency across sites. They will lead change management initiatives, optimize complex processes, and work closely with the Manager to develop performance metrics that drive continuous improvement. They will gather and analyze operational data to inform strategic planning and enable data-driven decision-making, while acting as a liaison between IPS teams, researchers, and external stakeholders.
Duties
- Leadership and Change Management
- Champion process improvements and implement best practices across IPS sites.
- Mentor and coach team members, fostering collaboration and a positive work environment.
- Organize and lead team meetings and huddles to maintain alignment and engagement.
- Operational Excellence
- Oversee investigational pharmacy service workflows from initial protocol review and impact assessment, to dispensing and study closure.
- Monitor and evaluate workflows to ensure efficiency, consistency, and compliance with departmental objectives.
- Collaborate with leadership to design and track performance metrics that support organizational goals.
- Allocate resources effectively to meet operational demands and support program growth.
- Data-Driven Decision Support
- Gather, analyze, and interpret operational data to provide actionable insights for management.
- Prepare project status reports and recommendations to enhance research standards and outcomes.
- Compliance and Safety
- Ensure adherence to clinical trial regulations, Accreditation Canada standards, and Ontario College of Pharmacists requirements.
- Audit processes to ensure patient safety and confidentiality throughout medication ordering, verification, dispensing, and administration processes.
- Stay current with relevant legislation, SOPs, and hospital policies.
- Collaboration and Communication
- Act as a liaison between IPS teams, researchers, and external partners to resolve operational issues.
- Contribute to policy development and continuous improvement initiatives.
- Provide training, guidance, and mentorship to team members.