Description
Our Senior Technical Survey Data Analysts are responsible for programming survey questionnaires based on the materials provided by the Brand Impact Research Team, using specific software to program surveys, such as Decipher. This position combines survey development (from questionnaires), quality assurance, and direct communication with internal stakeholders and partners. This role will include liaising with project managers and researchers to understand their requirements, programming surveys according to their specifications, and resolving any issues encountered during fieldwork. The role also involves checking and cleaning survey data, merging data, and creating cross-tabulation tables.
Primary Role Responsibilities:
Turning a questionnaire document into an online survey using Decipher
Performing rigorous quality assurance checks on survey programs to ensure that they are error-free and meet client expectations
Working with the client services and research teams to ensure that client expectations are met and exceeded
Communicating with internal stakeholders to obtain clarifications and/or resolve survey programming issues
Troubleshooting and resolving issues with programmed surveys while they are in the field
Reviewing collected data for outliers, skip logic issues, or inconsistencies
Cleanse data, data merging, and create cross-tabulation tables
The position involves regular night shifts and weekend work. Adapting to this schedule is a crucial aspect of the role.
Support all operational tasks undertaken by the team outside of survey and data programming, ensuring seamless workflow and efficiency.
Collaborate with team members to contribute to overall project success
Necessary Skills:
Excellent critical thinking and the desire to seek solutions for novel situations as they arise
Attention to detail – quality, and accuracy in all work and interactions
A self-motivated, curious learner with the ability to work collaboratively and willingness to lean in – need to jump in quickly, adapt and work in a collaborative team environment, managing multiple projects at once
Agile and open-minded, resilient with an enthusiasm for problem-solving.
Quick learner with a logical mindset and analytical thinking who is passionate about technology
Excellent communication and interpersonal skills. Friendly, motivated, dynamic, ambitious, and a team player!
Strong project management skills - being organized, taking ownership, using initiative & being proactive
Some programming experience, ideally understanding Object-Oriented Programming, loops, recursion, data structures, and algorithms.
Ability to work across diverse clients and industries