As a Commercial Director, you'll serve as the senior leader responsible for solution sales leadership, driving strategic growth, client engagement, and operational excellence across a major retail client account. This role requires a proven ability to lead cross-functional teams, manage complex client relationships, and develop business effectively. Acting as the voice of the client internally, the Client Director ensures alignment with NIQ’s commercial objectives and fosters long-term partnerships.
Responsibilities
Solution Sales Experience
- Proven success managing large accounts and complex negotiations.
Strategic Leadership
- Own the retail client relationship and act as a trusted advisor to senior stakeholders.
- Align account strategy with NIQ’s broader commercial objectives.
- Champion thought leadership initiatives and support delivery of actionable insights leveraging NIQ data and tools in collaboration with Customer Success leadership
Client Engagement & Growth
- Manage client relationships and champion their objectives internally.
- Identify and translate client needs into actionable revenue opportunities.
- Lead contract negotiations and ensure compliance with all requirements.
- Drive revenue growth through renewals, business development, and new solution adoption.
Team Leadership
- Foster a culture of collaboration, accountability, and continuous improvement.
Operational Excellence
- Ensure delivery with respect to quality, data integrity, and adherence to SLAs.
- Partner with internal teams to ensure seamless execution.