ABOUT THIS JOB
Our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies.
You will maintain a Customized Research orientation by managing the day-to-day administration of Customized Research/sales activities and coordinating on analysis and reporting of assigned research projects.
RESPONSIBILITIES
Client Servicing
- Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
- Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc.
- Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
- Unsupervised on-site presence which includes responsibilities on data requests, technical basic support, and analysis
- Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
- Communicate client needs to appropriate team members
- Provide "in office" research, administrative and operational support to senior staff
- Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc
Functional / Technical
- Maintain or quickly develop an accurate and up-to-date understanding of research techniques and their applications
- Willing to put in effort to contribute independent ideas or analyses that add value to the work
- Integrate multiple data sources to address key business questions
- Able to quickly learn and effectively manage assigned projects under the guidance of senior staff
- Perform quality checks on all reports to ensure they meet the request, are accurate, and error-free
- Follow standard operating procedures within the scope of responsibility
- Demonstrate a strong sense of responsibility and proactively suggest improvements to work processes within one’s area